- #TESTOUT LAB WORKAROUNF MAC OS X#
- #TESTOUT LAB WORKAROUNF INSTALL#
- #TESTOUT LAB WORKAROUNF UPDATE#
- #TESTOUT LAB WORKAROUNF UPGRADE#
In the Change Detail Type drop-down list, select Connection Details, and then click the Download button. Workaround: To download the VIA profile, go to the Details tab. When they do, the agent installs, but the VIA profile download dialog does not open.
#TESTOUT LAB WORKAROUNF INSTALL#
Scenario: When a non-administrator user is logged in and tries to install the agent, they are prompted to provide administrator credentials. Symptom: After the ClearPass OnGuard Unified Agent is installed it does not automatically display the VIA profile download dialog. Workaround: Use the 32-bit version of Firefox browser instead. Scenario: The Native Dissolvable Agent for Windows does not support the 64-bit version of the Firefox browser. Symptom: The Native Dissolvable Agent does not work in the Firefox browser. Scenario: This issue is seen on Windows 10 LSTB 14393 Build 2016.
#TESTOUT LAB WORKAROUNF UPDATE#
Symptom: The ClearPass OnGuard Unified Agent cannot install missing patches using the Microsoft Windows Update Agent if the patch has an empty value in the KBARTICLEID field. OnGuard Table 4: OnGuard Known Issues in 6.6.4 Symptom/Scenario: The License Usage count is not updated at Onboard > Management and Control > Usage. Do not use an external adapter such as an ethernet connector or dongle to onboard multiple devices. Delete those devices, and then onboard them again wirelessly. Workaround: Search for devices with multiple MAC addresses (for example, 00:00:00:BA:60:3C:31). Scenario: This has been observed on ClearPass 6.6.2 when trying to onboard Windows 8.1 Surface Pro devices if multiple MAC addresses are associated with a single device. Symptom: The QuickConnect app crashes during onboarding and displays the error message “Could not check connection to wireless network: Error querying autoconfig info - code: 5023, msg The group or resource is not in the correct state to perform the requested operation.” Onboard Table 3: Onboard Known Issues in 6.6.4
#TESTOUT LAB WORKAROUNF MAC OS X#
On these platforms: Mac OS X 10.6, 10.7, and 10.8. Users should be aware that the ClearPass OnGuard Dissolvable Agent flow might not work in the Firefox browser on the following operating systems, because Mozilla no longer supports Firefox
Workaround: After the cluster is updated through the Cluster Update interface, click the Check Status Now button on the Software Updates portal to refresh the status in the Firmware & Patch Updates list.ĭissolvable Agent Table 2: Dissolvable Agent Known Issues in 6.6.4 It does not occur if the patch is downloaded through the Software Updates portal. Scenario: This only occurs if the patch is manually imported and then installed through the Cluster Update interface. Symptom: After a patch is uploaded and successfully installed through the Cluster Update interface, the patch file is still available on the Software Updates portal instead of being shown as installed. Workaround: The seven-day cleanup interval will remove the non-relevent patches.
On the Cluster Updates page, the Update Image Name drop-down list incorrectly includes all the patches that have been downloaded, whether they have been installed or not.
Scenario: The Software Updates page displays patches that have been both downloaded and installed. Symptom: The list of patches available in the Cluster Updates page is not the same as the list of patches in the Software Updates page.
#TESTOUT LAB WORKAROUNF UPGRADE#
For a list of known issues identified in previous releases, see Known Issues Identified in Previous Releases.Ĭluster Upgrade and Update Table 1: Cluster Upgrade and Update Known Issues in 6.6.4 The following known issues were identified in the ClearPass 6.6.4 release. You are here: What's New in This Release > New Known Issues in the 6.6.4 Release New Known Issues in the 6.6.4 Release
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